Account and sign-in
Sign up, log in, reset your password and keep your account secure.
- Create a Viattra accountSign up in about two minutes by verifying your mobile number and email.
- I didn't receive my OTP codeWhat to check when the 6-digit code doesn't arrive by SMS or email.
- Log in to your accountSign in with your email or mobile number and password.
- Reset a forgotten passwordGet a code by email or SMS and set a new password.
- Your account at a glanceWhat each area of My Account is for, and how profile completion works.
- Update your personal details and photoChange your name, date of birth, nationality and profile photo.
- Contact details, addresses and emergency contactsAdd extra phone numbers and emails, your addresses and someone to contact in an emergency.
- Change your password, email or mobile numberUpdate your sign-in details from the Security page.
- See and sign out of your devicesCheck where your account is signed in and sign out of any device you don't recognise.
Frequently asked questions
Can I sign up with Google or Apple?
Not at the moment. Sign up with your mobile number and email. See Create a Viattra account.
I didn't get the OTP code. What now?
Wait for the Resend in Ns timer, then click Resend OTP. Check the number or email you entered and your spam folder. Standard SMS rates may apply. More checks: I didn't receive my OTP code.
I forgot my password.
Click Forgot password? on the login page and follow Reset a forgotten password.
My account is locked after wrong passwords.
After several wrong passwords the account is locked for a few minutes. Wait for the time shown, or reset your password.
Still need help?
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