Change your password, email or mobile number
Update your sign-in details from the Security page.
Last updated 24 October 2026
All sign-in details are managed in My Account > Security.
Change your password
- Type your Old password, New password and Confirm new password.
- Leave Sign out of all other devices ticked if you think someone else knows your password.
- Click Change password. You'll see Your password has been changed successfully.
| Message | What to do |
|---|---|
| Enter your current password | Fill in Old password. If you've forgotten it, reset it. |
| New password doesn't meet the requirements | Use at least 8 characters with an uppercase letter, a lowercase letter and a number. |
| New password must be different from the old password | Choose a new one. |
| Passwords do not match | Retype Confirm new password. |
Change your email or mobile number
- Under Email address or Mobile number, click Change.
- Enter the New email (or New mobile number) and your Current password, then click Send code.
- Type the code sent to the new email or number. You'll see Email address updated or Mobile number updated.
Note: Two-factor sign-in with an authenticator app isn't offered. Your account is protected by your password plus a verified mobile number and email.