Contact details, addresses and emergency contacts
Add extra phone numbers and emails, your addresses and someone to contact in an emergency.
Last updated 24 October 2026
On this page
My Account > Contact Information has three parts.
Phone and email
Your verified Primary mobile and Primary email are shown at the top. You can also add an optional Additional phone and Additional email. To change a primary contact, use Security (see Change your password, email or mobile).
Addresses
- Click to add an address.
- Fill in Type, Label (for example
Mum's place), Address line 1, Address line 2, City, State / Province, Postal code and Country. - Tick Use as my default address for the address you use most.
Your home address is used for invoices and bookings.
Emergency contacts
Add someone Viattra can contact if something goes wrong on your trip: Full name, Relationship, Mobile number, and optionally Email and Country.