Reset a forgotten password

If you've forgotten your password, you can set a new one with a code sent to your email or mobile number.

Reset your password

1. On the login page, click Forgot password?
2. Choose Email or Mobile number, enter it, and click Send code.
3. Type the 6-digit code and click Continue. If an account exists for those details, the code arrives shortly.
4. On Set a new password, type your New password and Confirm new password. It needs at least 8 characters, one uppercase letter, one lowercase letter and one number.
5. Click Reset password. You return to the login page.
6. Log in with the new password.

Code not arriving? See I didn't receive my OTP.